Just wanted to let others know about this store!I bought a 2025 high country silverado in another state.i was ready for my first service and several people told me about the north Manchester store.i take my truck in and was treated like I was a lifelong customer!my truck was done in a timely manor also wiped down and ran thru the carwash!WOW!I retired from taking care of warranty n service at a large auto manufacturing company. It was soo nice to be treated like I always did my customer!I highly recommend sheppards!we will be looking for a new car in a year or so.i will definitely look at there web site before I decide!!!if there sales dept is anything like there service dept then there exceptional in every area!THANK YOU SOOO MUCH!!!!!

Purchased 2 vehicles here, great deals from the sales team and I appreciate the wonderful service team

They are great!!!!

Overall happy with them. Yesterday’s appointment was scheduled for 7:30am, I dropped the truck off Sunday evening. When I called at 1:15pm, they hadn’t even started on it.

I was looking for a Lincoln Nautilus and live in Kansas city, it took me months of research and talking to dealers near me for a good deal and great customer service. I came across this dealership which they had the best deal for the car I was looking for based in all my needs. I reached out to Caleb and he was very professional , knowledgeable and provided excellent Customer Service . Let's just say I asked for the number on the car and he provided me with all the necessary information without other bs like other dealers like to do . Caleb was amazing and he was there when I needed him, it was straight to the point and introduced me to finance office specialist John which he was straight to the point and provided clear numbers and instructions. I decided to drive there for 9 hours and was out of there in less than 45 minutes with a test drive and all information and paperwork done as I needed to head back home for another 9 hour drive . The experience with this dealership especially with Caleb and John it was quick, painless and overral amazing. In and out and if you know other dealerships they hide all the BS but this one was just simple , easy and transparent. Very satisfied with my experience with them . Excellent Customer Serice !!!! I am glad I reached out for the best deal! Thank you !

Friendly, efficient and helpful.

We have purchased over 22 new vehicles at Shepherd’s Chevrolet, North Manchester, Indiana. Tim Shepherd and his employee team have always treated us with honesty and respect. They always take the time to work one-on-one and there is no type of high pressure sales. They want to help you with what you want and what you are interested in. This is the type of small town dealership that large dealerships need to set their standards by.

Shepherd's is the place to go!! Great sales department and J.P. Pitts was awesome at helping me get what I was looking for.

I can always count on the guys at Shepherds to take excellent care of my vehicle.

We recently went to Shepherd's to get my son a car after his was hit and totaled. Caleb answered all of my son's questions. The dealership was very flexible as we waited to work through the hoops of getting the money from the insurance company.

Friendly, courteous and efficient!

Shepherd's was a great place to do business, Taylor Bennett especially! She had the truck I was interested in ready and waiting for me when I got there. They gave me a fair deal on my trade along with an already great price on a super nice truck. Everyone was friendly and I never felt pressured or rushed. Great service, great price and a great truck. Would gladly deal with them again!