Customer Testimonials

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Google Oct 2, 2024

Shepherd's was a great place to do business, Taylor Bennett especially! She had the truck I was interested in ready and waiting for me when I got there. They gave me a fair deal on my trade along with an already great price on a super nice truck. Everyone was friendly and I never felt pressured or rushed. Great service, great price and a great truck. Would gladly deal with them again!

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Google Sep 30, 2024

Great, quick service!

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Google Sep 6, 2024

These guys are Awesome!! Caleb Hadden thank you for all your help!! Definitely recommend. Fast, super Friendly service,

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Google Sep 5, 2024

Great service! Great Staff! Love this place!

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Google Sep 1, 2024

Extremely happy with my 2018 Chevy Tahoe, Taylor and her team at Shepherds Chevrolet made the buying process extremely easy. They also had accommodations for the kids while my wife and I signed paperwork. I would highly recommend this place for anyone looking to buy!

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Google Aug 4, 2024

I am only leaving a 5 star review because that is the highest I can go. I purchased a 2016 Chevy Tahoe LTZ a couple days ago, it was the first car I’ve ever bought from a lot. When I got there, my salesman Scott Carlin was pulling my car in from the car wash for my test drive. I had in mind what I wanted but i never felt pressured at all while I was there. Scott gave me his full attention and allowed me to ask all the questions i could. He wasn’t pushy and didn’t try ...

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Google Jul 12, 2024

Bought my SUV from Shepherd's North Manchester. Sales and Service were great. I'll recommend them to my friends who want to upgrade their vehicles.

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Google Jun 20, 2024

I could not recommend Shepherd’s Chevy in North Manchester Enough. They made the car buying process a breeze. I would love to give special recognition to Scott from the sales team. He kept me updated every step of the way when it came to getting my car delivered to their dealership. He truly went above and beyond the call of duty. I was in and out of the dealership within an hour! I reached out to Scott shortly after buying my car to order a cargo protector. To make sure I didn’t have to do an hour and ...

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Google Jun 13, 2024

They did my first vehicle checkup since we purchased the new car. Great service!

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Google May 27, 2024

Immediate help from everyone. Great customer service.

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Google May 24, 2024

Caleb and John are the Best. I live 725 miles away. I found a Truck that I had been looking for for awhile at this Dealership. They worked Great with me. I flew out to FWA. They picked me up the next morning and drove me to the Dealership. Truck was Exactly what I wanted. I Drove home the 725 miles. Great Dealership. Thank you again Caleb and John.

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Google Apr 28, 2024

Always great service!

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Google Apr 4, 2024

Always a good experience at Shepherd’s nice atmosphere low pressure friendly staff and a clean dealership too

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Google Mar 18, 2024

Great people to work with , they got us what we wanted.

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Google Mar 7, 2024

I drove over an hour away to buy a '21 Suburban from them. Great experience!! Caleb and John were so helpful. Actually the entire staff was excellent. Thanks again for making the whole process quick, easy, and painless!

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DealerRater Feb 20, 2024

Excellent friendly and professional staff. JP is an awesome salesman and goes above and beyond to make sure your vehicle is exactly what you want.

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Google Feb 19, 2024

Very nice and lovely work of art

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Google Jan 12, 2024

Great service and efficient!

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Google Jan 11, 2024

Friendly and Knowledgeable

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Google Jan 4, 2024

Scott Carlin very professional salesman. Very easy to communicate with. I love the vehicle I purchased from you. The purchase of the car was the quickest car purchase ever. Thank you for your time and expertise.

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Google Dec 27, 2023

Very good

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Google Dec 20, 2023

Tim was excellent in explaining our options, John was super with getting the financing taken care, & JP was great in show us what the car has to offer! I would recommend them over & above any other dealership!

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Google Dec 11, 2023

We had a check engine light come on the day before leaving on a trip. I took our car in at 8 am and the issue was fixed by 10 am. Great service and assistance from Seth and Scott! Highly recommended!!

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Google Dec 5, 2023

Awesome purchase experience!

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Google Nov 22, 2023

Good service and friendly people.

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Google Oct 27, 2023

Its always great to do business in a small town. I bought a car from them this spring identical to one I found on a lot in fort wayne and saved over $2000

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Google Oct 25, 2023

Very professional and knowledgeable Friendly atmosphere and clean Went out of there way to work with me.

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Google Oct 18, 2023

Great customer service. The work is done right every time, without me having to wait or be inconvenienced.

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Google Oct 5, 2023

I called on Monday to have my SUV looked at due to the check engine light coming on. My wife drove the vehicle Tuesday and it kept dying on her. I picked the car up and took to them Tuesday night not expecting to hear anything until Friday. They called the very next day and her car fixed. This to me is excellent service and great turnaround time. I would recommend Shepherds to anyone in need of service.

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Google Oct 4, 2023

Fantastic service! Diagnosed the problem and fixed it flawlessly. The very best dealership around hands down. I highly recommend Shephards Chevrolet for all of your automotive needs. Fantastic staff , very friendly and courteous!

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Google Oct 2, 2023

Friendly and fast I got a oil change.

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Google Sep 20, 2023

My issue was resolved very quickly. And even without any charge!

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Google Aug 23, 2023

We came to you because we are comfortable with and trust J.P. The dealership is very clean and makes you feel at home .

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Google Aug 16, 2023

You guys did a great work on my vehicle and God bless you guys.

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Google Aug 15, 2023

Very helpful, informative, efficient and pleasant to work with!

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Google Aug 5, 2023

Great people to work with. They treat you like family.

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Google Aug 4, 2023

WHAT HAPPENED TO US WAS A FREAK OCCURRANCE AND SHEPHERD'S WAS EXCELLENT IN THE WAY THEY HANDLED THE SITUATION. THEY WERE VERY ACCOMADATING AND GRACIOUS. IT RE-ENFORCED THEIR LOYALTY TO THEIR CUSTOMER! I REFER FRIENDS TO THEM ANY CHANCE I GET.

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Google Jul 21, 2023

We are always taken care of no matter what, and everyone goes above and beyond to give us great service. We truly appreciate all of you, and what you do!! Thank you so much!!

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Google Jun 27, 2023

Professional and honest. We didn't end up buying a car but we had a great experience here.

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Google Jun 15, 2023

Super friendly staff and very accommodating!!

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Google Jun 14, 2023

Worked with Brett in the body shop, I appreciated his communication through the whole process of my vehicle repairs. The repairs done were as described and just as good as new!

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Google Jun 3, 2023

Did a great job. Very courteous and friendly. Didn’t have to wait long for service to be done.

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Google Jun 2, 2023

Always have excellent service at Shepherds. They treat their customers like family.

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Google May 12, 2023

Wonderful experience! Thanks for Quality Friendly Service! My car took no time and like New!

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Google May 2, 2023

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Google Mar 14, 2023

I have been a customer for many years and have been pleased with the quality and service of my many vehicles I have purchased from them.

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Google Mar 1, 2023

I took my car in for oil change and tire rotation. Service was quick and employees were courteous. Highly recommend Shepherd's Chevrolet.

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Google Feb 6, 2023

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Google Jan 22, 2023

Great and clean

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Google Jan 19, 2023

Very greatful for the efforts to get me the Equinox I wanted. As soon as they received it from the plant, Lindzy had them get it ready for me to take home on the same day, and she did a great job of getting me through paperwork, so I didn't even have to mess with the headaches that go with buying a new car. And thanks Tim for finding this one. Very Happy with Everything! All your staff is friendly and willing to help with whatever customer needs!

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Google Jan 9, 2023

Just bought my 2nd car from there. Great service and support!

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Google Dec 28, 2022

JP was awesome! I’m usually used to car salesmen that act pushy and clearly only care about wanting you to buy a car.. JP seemed very genuine and like he really wanted us to be comfortable with the car and the payment we’d be getting. Already telling my family to come here when they get cars! Thanks for everything!

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Google Dec 22, 2022

ALWAYS A GREAT EXPERIENCE!!

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Google Dec 15, 2022

Fast!

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Google Dec 15, 2022

They did a good job repairing my truck Thank you

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Google Nov 8, 2022

Everything was done good and on time

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Google Nov 5, 2022

Always great service, and very friendly staff

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Google Nov 4, 2022

I scheduled my service through my phone app and it didn’t get forwarded to the dealership. Tyler, in service, was nice enough to accommodate me anyway. Above and beyond. Thank you!

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Google Oct 31, 2022

Very good buying experience. Scott was very helpful throughout the process, answered all my questions and not pushy to make a sale. Helpful and friendly staff I would recommend this dealership.

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Google Oct 12, 2022

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Google Oct 7, 2022

Nice experience helping my mother in law buy a used SUV. No pressure, no hype. A+

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Google Oct 4, 2022

Great job as always

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Google Sep 30, 2022

This business treats you like family. Always a pleasant experience.

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Google Sep 16, 2022

The department was very informative about what to expect with the service. I was very happy overall.

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Google Sep 15, 2022

Great people! Easy transaction.

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Google Aug 31, 2022

I logged onto my computer to get some work done, and before I knew it the oil change was completed.

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Google Aug 17, 2022

Excellent service quality and top notch communication. 5 month wait to get new motor from GM due to issues related to the current supply chain. Shepherd's GM wasted no time in getting the job done once they had the parts they needed from GM. Job nicely done.

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Facebook Aug 7, 2022

Our salesman, Scott, did a great job communicating with us. The overall experience went smooth and we’re incredibly happy with our purchase.

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Google Aug 1, 2022

Dave Working goes above and beyond!

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Google Jul 10, 2022

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Google Jul 2, 2022

I want to thank Shepherds for the amazing job they did fixing my car!! I appreciate how they kept me informed on how the process was going!! I would highly recommend them to anyone needing to have their car repaired!! They do top notch quality work!! Thank you so much!!

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Google Jun 4, 2022

It was good.

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Google May 4, 2022

Go see lindz or any other of the crew

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Google Apr 28, 2022

Quick, fast, friendly service Oil change and tire rotation

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Google Feb 15, 2022

Everything went well

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Google Feb 14, 2022

good service

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Facebook Jan 31, 2022

100% would recommend Shepherd’s in North Manchester! Not only did they have the car I’ve been looking for, for years, but their staff was absolutely amazing! My 2011 GMC Acadia Denali is everything I wanted and more. In perfect condition from a dealership I trusted! If you need an amazing salesman that without pressure, puts you in the vehicle of your dreams, with an even better price, go see JP Pitts! You will not regret it!! Phenomenal customer service & if I ever need, will be going back!!

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Google Jan 30, 2022

Everyone was friendly and willing to take time to answer our questions. Love the local hometown feeling we got from this dealer. Will be back in the future.

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Facebook Jan 4, 2022

Thank you won’t be enough for what you’ve done for me Mrs Edna Albert. But, thanks for being the shoulder I can always depend on when it comes to Forex and Bitcoin trading. I was able to earn $6,000 in just 7 days with an investment capital of $500 with the help of your Expert trading skill. let me try and help others reach out to you for them to have the best trading experience too. contact Mrs Edna Albert for your safe and secure trade. Contact her Via WhatsApp: +1 (314) 649-8594 Email: [email protected]

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Google Dec 30, 2021

Friendly, professional employees, who do quality work in a timely way.

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Google Dec 21, 2021

They are extra nice!

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Google Dec 21, 2021

JP was amazing very helpful in all aspects of our purchase.

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Google Nov 19, 2021

The staff is always nice and helpful when getting work done on my car here . Like the old cars in the show room

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Google Nov 19, 2021

Great staff!!

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Google Nov 17, 2021

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Google Nov 4, 2021

Great place to buy a vehicle

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Google Oct 23, 2021

Great place to buy a car or truck. The staff was very nice, not pushy at all. All in all a very nice experience

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Google Oct 14, 2021

Very professional and courteous. Got the besides done very quickly.

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Facebook Oct 12, 2021

Very fast and friendly service

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Google Oct 12, 2021

Courteous, friendly wanted to make sure that all my needs and expectations had been met. Awesome service!!!

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Google Sep 2, 2021

The best service dealership around

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Google Aug 12, 2021

Super friendly staff. Felt as though I'd known them my life. Highly recommend a visit if your looking for a great used or new vehicle.

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Google Aug 4, 2021

good

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Google Jul 30, 2021

You are our preferred dealer. You have always given us excellent service.

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Google Jul 23, 2021

Scott was an amazing sales guy! Super friendly and easy to talk to! I would definitely buy from Shepherds again!

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Google Jul 20, 2021

Fast service Very friendly people Good pricing in service dept

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Google Jul 18, 2021

Great experience

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Google Jul 16, 2021

They went beyond service to help us.

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Google Jul 7, 2021

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Google Jul 2, 2021

Great atmosphere and experience. Pleasure to do business there!


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