Customer Testimonials
Shepherd's repaired my car and it looks like new. I am very satisfied with their quality of work. They even detailed my car before handing it back to me. Thank you very much!!
Friendly, knowledgeable, helpful people. Got the job done in a timely manner. Shepherds is my 'go to'.
Thank you, Shepherds for excellent work and professionalism… You are always incredibly easy to do business with.
I bought a Mercedes GLS from out of state at Shepards and it truly could not have been a smoother process from start to finish. Andy was an absolute pleasure to work with, didn’t pull any sales tactics, and was extremely professional the entire time. Highly recommend for anyone looking to buy a car in person or online
They are friendly and willing to work around my schedule. It's a great family business for our town .
Very professional team and the job was done on time.
Exceptional customer service, very knowledgeable and always greeted with a smile!
Shepherd Chevrolet always provides a superior customer experience! They are courteous and knowledgeable.and professional.
Very reliable service and they are always professional.
Shepherd always does an excellent job when I have repairs or replacements to my automobile they’ve kept me running since 2011😊
I just purchased a used truck from Shepherd’s Chevrolet in North Manchester. I got a great deal and Aiden did a great job helping me through the process. I would recommend them highly!
I love how the staff will arrange appointments around my schedule. They are always so friendly and helpful. I frequently wait and they get me in and out in no time. I also am glad they are so close.
Great group of people, very friendly atmosphere, service and communication is exceptional.
New tires and running boards for my Silverado Custom. They look great!
I had my 2025 Trax serviced recently at Shepherd’s. It was a very pleasant experience. I talked with several personnel, and each treated me with respect and courtesy. I have been a customer at Shepherds for over 10 years. I always receive good care!
Fast and reliable service !
Aidan and the Shepherd’s Chevrolet staff were extremely helpful in getting us into our new vehicle! Would definitely recommend them if you are looking to trade or purchase a new vehicle!
I only interact with them when I absolutely must. Thier service department charges are outrageous. The one car I ever bought from them was a nightmare of pressure sales tactics, the car itself was filthy dirty inside when I received it, I never did get the 2nd set of keys for it, and getting the paperwork for the license took 3 trips to the dealer.
Nothing but professional friendly people getting the job done right the first time!
Shepherd’s Chevrolet Dealership has been a part of our family for as long as I can remember. Having Andy Eads as my current sales representative was just a cherry on top of the cake. He has been a family friend for years and is one of the most professional, nicest sales representatives we could ever have! Thank you for getting me into a vehicle that suited my family’s lifestyle.
I was scheduled within a few days of calling. Mission accomplished and problem fixed. Dakota and Seth friendly and helpful.
Awesome experience friendly knowledgeable people
Customer friendly and great people to work with you on what needs done and what they can do for you On your vehicle.
Shepherd’s body shop was wonderful to work with. They listened to what I requested and everything was taken care of quickly and efficiently. My car looked wonderful when they were finished.
Friendly service. Long time family owned business, with owners that care about their customers. Scott was there to help, and guide us through the process. We never felt pressured for “the sale”, he just wanted to make sure that we got what we needed.
The service people are always friendly,and efficient. Very knowledgeable.
Great service as usual!
Excellent as always
Shepherds made my repair fast and easy. My vehicle came out looking good as new!
They took very good care of us and worked around our schedule!
Very professional, got my SUV fixed and fixed right.
The service was exceptional. Plan to bring more of our vehicles there for servicing in the future.
I always appreciate the full inspection when getting an oil change.
Disappointing that their car wash vacuums have been unable to use for several months now. One has quarters jammed and the other returns coins.
Had an issue, Was able to schedule an appointment quickly and the issue taken care of. Glad I have an extended warranty. Also had new tires put on and able to take advantage of a special going on.
Everyone at the dealership was helpful and friendly. Scott dis a great job from the time we walked in until we drove off the lot in our new truck. Highly recommend going there for your next vehicle.
Overall happy with them. Yesterday’s appointment was scheduled for 7:30am, I dropped the truck off Sunday evening. When I called at 1:15pm, they hadn’t even started on it.
I was to go look at a vehicle today and they literally sold it out from underneath me know I had all intentions to buying this vehicle !!! Called day before to make sure they had it and was to meet the next day to test drive and literally 15 mins before I was to drive there they called and said someone was looking at it don’t come !! I call this shady and someone you wouldn’t want to do business with!! How crappy of this place😡😡🤬🤬🤬
We have purchased over 22 new vehicles at Shepherd’s Chevrolet, North Manchester, Indiana. Tim Shepherd and his employee team have always treated us with honesty and respect. They always take the time to work one-on-one and there is no type of high pressure sales. They want to help you with what you want and what you are interested in. This is the type of small town dealership that large dealerships need to set their standards by.
I can always count on the guys at Shepherds to take excellent care of my vehicle.
Excellent friendly and professional staff. JP is an awesome salesman and goes above and beyond to make sure your vehicle is exactly what you want.
Was very disappointed I told them what was wrong with the vehicle so then they want to charge me $115 for what I told them when they sold me a lemon had to put a new motor in it now the brakes need fixed never go there again not happy
They were not very friendly .
My husband called about a truck for sale. They told him the price was to low on it so they were going to raise it. Its a 2019 chevy 3500. Wouldn't do business with them or receive them.
The cost of a new vehicle is ridiculous
For business only
To the person who told two college boys that they would check out the Envoy recently brought in after they paid for a $250 diagnostic test, we would like for you to know that it was a $5.00 or less fix. Any truly certified mechanic would ask them if they checked the fuse because that would be the first question asked for most things. But, no, you were going to charge them an unreasonable amount for a simple fix and who knows what things you would have come up with! Very disappointed in the customer service given to them. This should be ... Read More Google - Sep 29, 2019
Parts department guy is verry f****n rude. Poor service, go to anorher dealer iff you can...
I have called and talked to multiple people about this.. and no one has called me back so I am writing a review (my last resort).
Im asked a lot why I would go to a dealership for an oil change or a break change, but I always say its because I trust them with my car. Since I have a Chevy, as well as my friend, we trust that they know our cars. I have been going to Shepherds since February and havent really had any problems.. until last week.
Your customer service is awful, and rude. They are ... Read More Google - Jan 4, 2018