Customer Testimonials
I was looking for a Lincoln Nautilus and live in Kansas city, it took me months of research and talking to dealers near me for a good deal and great customer service. I came across this dealership which they had the best deal for the car I was looking for based in all my needs. I reached out to Caleb and he was very professional , knowledgeable and provided excellent Customer Service . Let's just say I asked for the number on the car and he provided me with all the necessary information without other bs like other dealers like to ...
Friendly, efficient and helpful.
We have purchased over 22 new vehicles at Shepherd’s Chevrolet, North Manchester, Indiana. Tim Shepherd and his employee team have always treated us with honesty and respect. They always take the time to work one-on-one and there is no type of high pressure sales. They want to help you with what you want and what you are interested in. This is the type of small town dealership that large dealerships need to set their standards by.
Shepherd's is the place to go!! Great sales department and J.P. Pitts was awesome at helping me get what I was looking for.
I can always count on the guys at Shepherds to take excellent care of my vehicle.
We recently went to Shepherd's to get my son a car after his was hit and totaled. Caleb answered all of my son's questions. The dealership was very flexible as we waited to work through the hoops of getting the money from the insurance company.
Friendly, courteous and efficient!
Shepherd's was a great place to do business, Taylor Bennett especially! She had the truck I was interested in ready and waiting for me when I got there. They gave me a fair deal on my trade along with an already great price on a super nice truck. Everyone was friendly and I never felt pressured or rushed. Great service, great price and a great truck. Would gladly deal with them again!
Great, quick service!
These guys are Awesome!! Caleb Hadden thank you for all your help!! Definitely recommend. Fast, super Friendly service,
Great service! Great Staff! Love this place!
Extremely happy with my 2018 Chevy Tahoe, Taylor and her team at Shepherds Chevrolet made the buying process extremely easy. They also had accommodations for the kids while my wife and I signed paperwork. I would highly recommend this place for anyone looking to buy!
I am only leaving a 5 star review because that is the highest I can go. I purchased a 2016 Chevy Tahoe LTZ a couple days ago, it was the first car I’ve ever bought from a lot. When I got there, my salesman Scott Carlin was pulling my car in from the car wash for my test drive. I had in mind what I wanted but i never felt pressured at all while I was there. Scott gave me his full attention and allowed me to ask all the questions i could. He wasn’t pushy and didn’t try ...
Bought my SUV from Shepherd's North Manchester. Sales and Service were great. I'll recommend them to my friends who want to upgrade their vehicles.
I could not recommend Shepherd’s Chevy in North Manchester Enough. They made the car buying process a breeze. I would love to give special recognition to Scott from the sales team. He kept me updated every step of the way when it came to getting my car delivered to their dealership. He truly went above and beyond the call of duty. I was in and out of the dealership within an hour! I reached out to Scott shortly after buying my car to order a cargo protector. To make sure I didn’t have to do an hour and ...
They did my first vehicle checkup since we purchased the new car. Great service!
Immediate help from everyone. Great customer service.
Caleb and John are the Best. I live 725 miles away. I found a Truck that I had been looking for for awhile at this Dealership. They worked Great with me. I flew out to FWA. They picked me up the next morning and drove me to the Dealership. Truck was Exactly what I wanted. I Drove home the 725 miles. Great Dealership. Thank you again Caleb and John.
Always great service!
Always a good experience at Shepherd’s nice atmosphere low pressure friendly staff and a clean dealership too
Great people to work with , they got us what we wanted.
I drove over an hour away to buy a '21 Suburban from them. Great experience!! Caleb and John were so helpful. Actually the entire staff was excellent. Thanks again for making the whole process quick, easy, and painless!
Excellent friendly and professional staff. JP is an awesome salesman and goes above and beyond to make sure your vehicle is exactly what you want.
Very nice and lovely work of art
Great service and efficient!
Friendly and Knowledgeable
Scott Carlin very professional salesman. Very easy to communicate with. I love the vehicle I purchased from you. The purchase of the car was the quickest car purchase ever. Thank you for your time and expertise.
Very good
Tim was excellent in explaining our options, John was super with getting the financing taken care, & JP was great in show us what the car has to offer! I would recommend them over & above any other dealership!
We had a check engine light come on the day before leaving on a trip. I took our car in at 8 am and the issue was fixed by 10 am. Great service and assistance from Seth and Scott! Highly recommended!!
Awesome purchase experience!
Good service and friendly people.
Its always great to do business in a small town. I bought a car from them this spring identical to one I found on a lot in fort wayne and saved over $2000
Very professional and knowledgeable Friendly atmosphere and clean Went out of there way to work with me.
Great customer service. The work is done right every time, without me having to wait or be inconvenienced.
I called on Monday to have my SUV looked at due to the check engine light coming on. My wife drove the vehicle Tuesday and it kept dying on her. I picked the car up and took to them Tuesday night not expecting to hear anything until Friday. They called the very next day and her car fixed. This to me is excellent service and great turnaround time. I would recommend Shepherds to anyone in need of service.
Fantastic service! Diagnosed the problem and fixed it flawlessly. The very best dealership around hands down. I highly recommend Shephards Chevrolet for all of your automotive needs. Fantastic staff , very friendly and courteous!
Friendly and fast I got a oil change.
My issue was resolved very quickly. And even without any charge!
We came to you because we are comfortable with and trust J.P. The dealership is very clean and makes you feel at home .
You guys did a great work on my vehicle and God bless you guys.
Very helpful, informative, efficient and pleasant to work with!
Great people to work with. They treat you like family.
WHAT HAPPENED TO US WAS A FREAK OCCURRANCE AND SHEPHERD'S WAS EXCELLENT IN THE WAY THEY HANDLED THE SITUATION. THEY WERE VERY ACCOMADATING AND GRACIOUS. IT RE-ENFORCED THEIR LOYALTY TO THEIR CUSTOMER! I REFER FRIENDS TO THEM ANY CHANCE I GET.
We are always taken care of no matter what, and everyone goes above and beyond to give us great service. We truly appreciate all of you, and what you do!! Thank you so much!!
Professional and honest. We didn't end up buying a car but we had a great experience here.
Super friendly staff and very accommodating!!
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Worked with Brett in the body shop, I appreciated his communication through the whole process of my vehicle repairs. The repairs done were as described and just as good as new!
Did a great job. Very courteous and friendly. Didn’t have to wait long for service to be done.
Always have excellent service at Shepherds. They treat their customers like family.
Wonderful experience! Thanks for Quality Friendly Service! My car took no time and like New!
I did not purchase from this dealership, but I would like to say that they are very honest and kind people. I had a great experience with Caleb H., where he was very dedicated into finding me the vehicle of my choosing. Although I didn’t find “the one,” I am grateful for Shepards appreciation to their customers. They also provide a great value to this community. 10/10 recommend. (They have a nice ‘69 Camaro, someone needs to snag it at some point!).
I have been a customer for many years and have been pleased with the quality and service of my many vehicles I have purchased from them.
I took my car in for oil change and tire rotation. Service was quick and employees were courteous. Highly recommend Shepherd's Chevrolet.
Great and clean
Very greatful for the efforts to get me the Equinox I wanted. As soon as they received it from the plant, Lindzy had them get it ready for me to take home on the same day, and she did a great job of getting me through paperwork, so I didn't even have to mess with the headaches that go with buying a new car. And thanks Tim for finding this one. Very Happy with Everything! All your staff is friendly and willing to help with whatever customer needs!
Just bought my 2nd car from there. Great service and support!
JP was awesome! I’m usually used to car salesmen that act pushy and clearly only care about wanting you to buy a car.. JP seemed very genuine and like he really wanted us to be comfortable with the car and the payment we’d be getting. Already telling my family to come here when they get cars! Thanks for everything!
ALWAYS A GREAT EXPERIENCE!!
I appreciate Shepherd's for their fast and thorough service. They value their customers and make sure that the customer is satisfied. I am glad they are part of our community.
They did a good job repairing my truck Thank you
Everything was done good and on time
Always great service, and very friendly staff
I scheduled my service through my phone app and it didn’t get forwarded to the dealership. Tyler, in service, was nice enough to accommodate me anyway. Above and beyond. Thank you!
Very good buying experience. Scott was very helpful throughout the process, answered all my questions and not pushy to make a sale. Helpful and friendly staff I would recommend this dealership.
Nice experience helping my mother in law buy a used SUV. No pressure, no hype. A+
Great job as always
This business treats you like family. Always a pleasant experience.
The department was very informative about what to expect with the service. I was very happy overall.
Great people! Easy transaction.
I logged onto my computer to get some work done, and before I knew it the oil change was completed.
Excellent service quality and top notch communication. 5 month wait to get new motor from GM due to issues related to the current supply chain. Shepherd's GM wasted no time in getting the job done once they had the parts they needed from GM. Job nicely done.
Dave Working goes above and beyond!
I want to thank Shepherds for the amazing job they did fixing my car!! I appreciate how they kept me informed on how the process was going!! I would highly recommend them to anyone needing to have their car repaired!! They do top notch quality work!! Thank you so much!!
It was good.
Go see lindz or any other of the crew
Quick, fast, friendly service Oil change and tire rotation
Everything went well
good service
Everyone was friendly and willing to take time to answer our questions. Love the local hometown feeling we got from this dealer. Will be back in the future.
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Friendly, professional employees, who do quality work in a timely way.
They are extra nice!
JP was amazing very helpful in all aspects of our purchase.
The staff is always nice and helpful when getting work done on my car here . Like the old cars in the show room
Great staff!!
Great place to buy a vehicle
Great place to buy a car or truck. The staff was very nice, not pushy at all. All in all a very nice experience
Very professional and courteous. Got the besides done very quickly.
Very fast and friendly service
Courteous, friendly wanted to make sure that all my needs and expectations had been met. Awesome service!!!
The best service dealership around
Super friendly staff. Felt as though I'd known them my life. Highly recommend a visit if your looking for a great used or new vehicle.