Good service and friendly people.
Its always great to do business in a small town. I bought a car from them this spring identical to one I found on a lot in fort wayne and saved over $2000
Very professional and knowledgeable Friendly atmosphere and clean Went out of there way to work with me.
Great customer service. The work is done right every time, without me having to wait or be inconvenienced.
I called on Monday to have my SUV looked at due to the check engine light coming on. My wife drove the vehicle Tuesday and it kept dying on her. I picked the car up and took to them Tuesday night not expecting to hear anything until Friday. They called the very next day and her car fixed. This to me is excellent service and great turnaround time. I would recommend Shepherds to anyone in need of service.
Fantastic service! Diagnosed the problem and fixed it flawlessly. The very best dealership around hands down. I highly recommend Shephards Chevrolet for all of your automotive needs. Fantastic staff , very friendly and courteous!
Friendly and fast I got a oil change.
My issue was resolved very quickly. And even without any charge!
We came to you because we are comfortable with and trust J.P. The dealership is very clean and makes you feel at home .
You guys did a great work on my vehicle and God bless you guys.
Very helpful, informative, efficient and pleasant to work with!
Great people to work with. They treat you like family.
WHAT HAPPENED TO US WAS A FREAK OCCURRANCE AND SHEPHERD'S WAS EXCELLENT IN THE WAY THEY HANDLED THE SITUATION. THEY WERE VERY ACCOMADATING AND GRACIOUS. IT RE-ENFORCED THEIR LOYALTY TO THEIR CUSTOMER! I REFER FRIENDS TO THEM ANY CHANCE I GET.
We are always taken care of no matter what, and everyone goes above and beyond to give us great service. We truly appreciate all of you, and what you do!! Thank you so much!!
Professional and honest. We didn't end up buying a car but we had a great experience here.
Super friendly staff and very accommodating!!
Worked with Brett in the body shop, I appreciated his communication through the whole process of my vehicle repairs. The repairs done were as described and just as good as new!
Did a great job. Very courteous and friendly. Didn’t have to wait long for service to be done.
Always have excellent service at Shepherds. They treat their customers like family.
Wonderful experience! Thanks for Quality Friendly Service! My car took no time and like New!
I have been a customer for many years and have been pleased with the quality and service of my many vehicles I have purchased from them.
I took my car in for oil change and tire rotation. Service was quick and employees were courteous. Highly recommend Shepherd's Chevrolet.
Great and clean
Very greatful for the efforts to get me the Equinox I wanted. As soon as they received it from the plant, Lindzy had them get it ready for me to take home on the same day, and she did a great job of getting me through paperwork, so I didn't even have to mess with the headaches that go with buying a new car. And thanks Tim for finding this one. Very Happy with Everything! All your staff is friendly and willing to help with whatever customer needs!
Just bought my 2nd car from there. Great service and support!
JP was awesome! I’m usually used to car salesmen that act pushy and clearly only care about wanting you to buy a car.. JP seemed very genuine and like he really wanted us to be comfortable with the car and the payment we’d be getting. Already telling my family to come here when they get cars! Thanks for everything!
ALWAYS A GREAT EXPERIENCE!!
They did a good job repairing my truck Thank you
Everything was done good and on time
Always great service, and very friendly staff
I scheduled my service through my phone app and it didn’t get forwarded to the dealership. Tyler, in service, was nice enough to accommodate me anyway. Above and beyond. Thank you!
Very good buying experience. Scott was very helpful throughout the process, answered all my questions and not pushy to make a sale. Helpful and friendly staff I would recommend this dealership.
Nice experience helping my mother in law buy a used SUV. No pressure, no hype. A+
Great job as always
This business treats you like family. Always a pleasant experience.
The department was very informative about what to expect with the service. I was very happy overall.
Great people! Easy transaction.
I logged onto my computer to get some work done, and before I knew it the oil change was completed.
Excellent service quality and top notch communication. 5 month wait to get new motor from GM due to issues related to the current supply chain. Shepherd's GM wasted no time in getting the job done once they had the parts they needed from GM. Job nicely done.
Our salesman, Scott, did a great job communicating with us. The overall experience went smooth and we’re incredibly happy with our purchase.
Dave Working goes above and beyond!
I want to thank Shepherds for the amazing job they did fixing my car!! I appreciate how they kept me informed on how the process was going!! I would highly recommend them to anyone needing to have their car repaired!! They do top notch quality work!! Thank you so much!!
It was good.
Go see lindz or any other of the crew
Quick, fast, friendly service Oil change and tire rotation
Everything went well
100% would recommend Shepherd’s in North Manchester! Not only did they have the car I’ve been looking for, for years, but their staff was absolutely amazing! My 2011 GMC Acadia Denali is everything I wanted and more. In perfect condition from a dealership I trusted! If you need an amazing salesman that without pressure, puts you in the vehicle of your dreams, with an even better price, go see JP Pitts! You will not regret it!! Phenomenal customer service & if I ever need, will be going back!!
Everyone was friendly and willing to take time to answer our questions. Love the local hometown feeling we got from this dealer. Will be back in the future.
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Friendly, professional employees, who do quality work in a timely way.
They are extra nice!
JP was amazing very helpful in all aspects of our purchase.
The staff is always nice and helpful when getting work done on my car here . Like the old cars in the show room
Great place to buy a vehicle
Great place to buy a car or truck. The staff was very nice, not pushy at all. All in all a very nice experience
Very professional and courteous. Got the besides done very quickly.
Very fast and friendly service
Courteous, friendly wanted to make sure that all my needs and expectations had been met. Awesome service!!!
The best service dealership around
Super friendly staff. Felt as though I'd known them my life. Highly recommend a visit if your looking for a great used or new vehicle.
You are our preferred dealer. You have always given us excellent service.
Scott was an amazing sales guy! Super friendly and easy to talk to! I would definitely buy from Shepherds again!
Fast service Very friendly people Good pricing in service dept
They went beyond service to help us.
Great atmosphere and experience. Pleasure to do business there!
Prompt, courteous service
Got my oil changed and used the coupon I received. They also saw that I needed a new air filter and so I went ahead and had that changed too. I enjoyed the comfortable waiting area they have for their customers. All around good experience.
Couldn’t have asked for more JP goes above and beyond
Clean and spacious guest lounge. Wonderful staff! What's not to like. 🙂
Today, I had my 1st service on my 2021 Chevy Equinox. I was pleasantly surprised. The service didn't take long at all and they vacuumed my floor(didn't expect that). The staff is just wonderful!
Hands down the most professional, friendly, and well run dealership in all of Wabash County. I wish I had starting using them years ago.
Treated like family..very professional.
Mike Kuhn answered all my questions. And was not pushy about what cars we looked at.
They fixed our car quickly. And professionally. It looks beautiful compared to what it did. I am so greatful for it being fixed.
I think they did an excellent job with the repair of my car! It still looks brand new ( it is only 7 months old and a darker color that makes it harder to blend finishes). They also gave it a good detailing before they returned it.
Bought a 2010 Toyota Tundra from Scott at Shepard's Chevrolet. Very happy with truck and buying experience. I needed Scott to be honest about the condition of the truck as I would need to drive over 6 hours to pick up the vehicle. I was very happy upon arriving and inspecting the truck-it was in excellent shape. I was in and out of the dealership in about an hour and no b.s.-a big plus! Would I travel six hours to buy here again? Absolutely!
I am from NC and I found a truck at Shepherds Chevrolet online. The truck was in excellent condition, but Lindzy, the salesperson I dealt with made sure everything about the truck was right before I purchased the vehicle and flew to Indiana to pick it up and drive the truck back to NC. Lindzy made the whole buying experience a pleasure and fun. Everyone there at the dealership was very nice and helpful with everything. I would recommend shepherds Chevrolet to all! I would not hesitate purchase another vehicle from them and fly out to pick it up. Thanks ...
J.P. Pitts is the best. Everyone there was great.
Excellent quality service! Very pleased with all aspects.
Great staff. Quality work.
We are extremely pleased with this Dealership! We keep referring family and friends to experience deals like we did.